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CRM

How to choose a CRM system for business?

Respuesta

Choose CRM by 5 criteria: 1) Business size (small — amoCRM/AppStar CRM free, medium — Bitrix24, enterprise — Salesforce), 2) Industry features, 3) Integrations (1C, messengers, telephony), 4) Mobile app, 5) Total cost of ownership (3-year TCO). AppStar helps choose and implement CRM since 2013.

Datos clave

Free
AppStar CRM
from $6/mo
amoCRM
from $25/mo
Bitrix24
5
Selection criteria

CRM Comparison by Business Size

| CRM | For whom | Price | Pros | |-----|----------|-------|------| | AppStar CRM | Small business | Free | Simplicity, AI features | | amoCRM | Small-medium | from $6/mo | Convenient sales funnel | | Bitrix24 | Medium | from $25/mo | Comprehensive, tasks | | Salesforce | Enterprise | from $25/mo | Flexibility, ecosystem | | HubSpot | Marketing | Free tier | Marketing + CRM |

5 Selection Criteria

  1. Size and budget — don't overpay for unnecessary features
  2. Industry — are there ready solutions for your niche
  3. Integrations — 1C, telephony, email, messengers
  4. Mobility — mobile app for field employees
  5. TCO — include implementation, training, support costs

Free CRM from AppStar

AppStar CRM — free CRM with AI features for small business. Contact, deal, and task management.

Preguntas frecuentes

Can you migrate between CRM systems?+
Yes. AppStar handles CRM data migration: contacts, deals, history. Usually takes 1-3 weeks.