Choose CRM by 5 criteria: 1) Business size (small — amoCRM/AppStar CRM free, medium — Bitrix24, enterprise — Salesforce), 2) Industry features, 3) Integrations (1C, messengers, telephony), 4) Mobile app, 5) Total cost of ownership (3-year TCO). AppStar helps choose and implement CRM since 2013.
| CRM | For whom | Price | Pros | |-----|----------|-------|------| | AppStar CRM | Small business | Free | Simplicity, AI features | | amoCRM | Small-medium | from $6/mo | Convenient sales funnel | | Bitrix24 | Medium | from $25/mo | Comprehensive, tasks | | Salesforce | Enterprise | from $25/mo | Flexibility, ecosystem | | HubSpot | Marketing | Free tier | Marketing + CRM |
AppStar CRM — free CRM with AI features for small business. Contact, deal, and task management.