What is system integration?

Respuesta

System integration is unifying disparate IT systems (CRM, ERP, 1C, messengers, payment systems) into a single information space through APIs, ETL processes, or middleware. The goal is automatic data exchange without manual transfer. AppStar has been integrating systems since 2013, including an ISO 8583 project for a payment system in Brazil.

Datos clave

Integration methods

$2,000

Cost from

since 2013

AppStar experience

ISO 8583, Brazil

Case

4 Integration Methods

API integration — direct connection via REST/GraphQL API (most common)
ETL — Extract-Transform-Load: batch data synchronization on schedule
Middleware/iPaaS — intermediary platforms: n8n, Make, Zapier
RPA — robot works through UI when no API exists (legacy systems)

Typical Scenarios

CRM ↔ 1C (syncing counterparties, invoices)
Website → CRM (automatic lead capture)
WhatsApp/Telegram → CRM (message processing)
ERP ↔ Warehouse (inventory management)
Payment system ↔ Accounting (ISO 8583)

AppStar Case: ISO 8583

Payment system development using ISO 8583 protocol for a banking project in Brazil. Terminal, processing, and back-office system integration.

Preguntas frecuentes

How long does integration take?+

Simple API integration — 1-2 weeks. Complex (CRM + ERP + 1C) — 4-8 weeks. AppStar provides a roadmap before work begins.