amoCRM is better for sales: simple funnel, quick start, from $6/mo. Bitrix24 is for complex needs: CRM + projects + HR + documents, from $25/mo. For small business focused on sales — amoCRM. For medium company with multiple departments — Bitrix24. AppStar integrates both with 1C, AI, messengers.
| Criterion | Bitrix24 | amoCRM | |-----------|----------|--------| | Main focus | All-in-one | Sales | | Task management | Excellent | No | | Sales funnel | Good | Excellent | | HR | Yes | No | | Document flow | Yes | No | | Telephony | Built-in | Via integrations | | Complexity | Medium | Low | | Free tier | Up to 5 GB | No | | Min paid | $25/mo | $6/mo | | API | Yes | Yes |