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Integrations

WhatsApp business bot: how to create?

Réponse

A WhatsApp bot is created through WhatsApp Business API (official) or via providers (360dialog, Twilio, WABA). Cost: development from $1,200, API — $0.005-0.08 per message. Bot can: take orders, answer questions, send statuses, integrate with CRM. AppStar developed a WhatsApp bot for Bizdin Forma (Kazakhstan) with Paloma 365 integration.

Faits clés

$1,200
Development from
$0.005-0.08
Per message
Bizdin Forma, KZ
Case
3
Creation methods

3 Ways to Create a WhatsApp Bot

1. WhatsApp Business API (official)

  • Through Meta Business Platform
  • Business verification required
  • Green checkmark (verified)
  • Cost: per message ($0.005-0.08)

2. Via Provider (easier)

  • 360dialog, Twilio, MessageBird
  • Quick start (1-3 days)
  • Additional provider commission

3. No-code (simplest)

  • Chatfuel, ManyChat
  • Visual builder
  • Limited functionality

AppStar Case: Bizdin Forma

WhatsApp bot + Paloma 365 for business in Kazakhstan:

  • Order taking via WhatsApp
  • Sync with Paloma 365 accounting system
  • Automatic order status notifications
  • Packages: 450K / 750K / 1.2M tenge

WhatsApp Bot Capabilities

  • Product catalog and order taking
  • FAQ answers (AI-powered)
  • Delivery notifications
  • CRM and ERP integration

Questions fréquentes

Is business verification needed?+
For WhatsApp Business API — yes. You need a registered business, website, and phone number. Process takes 1-2 weeks.

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