1. General Provisions
These Terms of Service (hereinafter — "Terms") govern the relationship between AppStar LLC (TIN: 7819318014, hereinafter — "Provider") and the user of the AppStar service (hereinafter — "Customer").
By registering in the Service or using its features, the Customer confirms full and unconditional agreement with these Terms and Privacy Policy.
These Terms constitute a public offer in accordance with Article 437 of the Civil Code of the Russian Federation.
2. Service Description
AppStar provides the following services:
• AppStar Flow — business process automation platform
• NotifyPro — smart notification system (PWA Push, Telegram, SMS)
• SiteGen AI — AI-powered website generator
• Custom software development
Features and available plans may change. Current information is available at localhost.
3. Registration and Account
Registration is required to use paid features.
• Customer agrees to provide accurate information
• Customer is responsible for account security
• Sharing account access with third parties is prohibited
• One person/organization may have only one account
• By registering, Customer accepts the Public Offer terms
4. Payment
Payment procedure:
• Payment is processed through T-Bank payment system (Tinkoff Bank JSC)
• Prices are in Russian rubles, VAT included
• SiteGen AI generation packages: 500₽ (5 generations), 1000₽ (12 generations), 2500₽ (35 generations)
• AppStar Flow and Enterprise services: by individual contract
Payment is considered made when funds are credited to the Provider's account.
5. Refunds
In accordance with Russian Consumer Protection Law:
• Refund for unused services is possible within 14 days of payment
• For refunds, send a request to: private@appstar.com.ru
• Refund is made to the original payment method
• Refund processing time — up to 10 business days
Partially used packages:
• If less than 50% used — proportional refund for unused portion
• If more than 50% used — no refund
Provider may refuse refund if Customer violated Terms of Service.
6. Rights and Obligations
Provider agrees to:
• Provide full access to paid services
• Ensure security and confidentiality of Customer data
• Notify of significant Service changes at least 7 days in advance
• Provide technical support via email and Telegram
Customer agrees to:
• Comply with these Terms and applicable Russian law
• Not use the Service for illegal activities
• Not violate intellectual property rights of third parties
• Not generate content that violates Russian law
7. Intellectual Property
• All rights to the Service, its code and design belong to the Provider
• Rights to content generated with SiteGen AI are transferred to the Customer
• Customer may use generated content without restrictions
• Copying and distribution of Service elements is prohibited
• AppStar trademark belongs to AppStar LLC
8. Limitation of Liability
Provider is not liable for:
• Service interruptions due to technical reasons or force majeure
• Actions of third parties, including hacker attacks
• Losses related to use of generated content
• Quality of Customer's internet connection
• Blocking of Customer's domain/site by third parties
Maximum liability is limited to the amount of services paid in the last 12 months.
9. Account Blocking
Provider may block an account for:
• Violation of these Terms or Public Offer
• Suspicion of fraudulent activity
• Using the Service to generate prohibited content
• At the request of authorized government bodies
• Non-payment for more than 30 days (for contract customers)
No refund is provided for violations of Terms.
10. Changes to Terms
• Provider may change Terms unilaterally
• Customers are notified of changes by email at least 14 days in advance
• New version takes effect from the date specified in the notification
• Continued use of the Service means agreement with changes
• Customer may terminate if disagreeing with changes
11. Governing Law and Dispute Resolution
• These Terms are governed by the laws of the Russian Federation
• Disputes are resolved through negotiations
• If settlement is not possible — in the arbitration court of St. Petersburg
• Pre-trial claim procedure is mandatory, claim review period — 30 days
12. Details and Contacts
AppStar LLC
TIN: 7819318014
Email: private@appstar.com.ru
Telegram: @appstar_support
Website: localhost
Mailing address: Russia, St. Petersburg