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Integrations

Telegram bot for business: features and cost

คำตอบ

A Telegram bot for business costs from $600 (simple FAQ bot) to $3,500+ (AI bot with CRM integration). Features: order taking, 24/7 customer support, broadcasts and notifications, internal employee bots (HR, tasks). Telegram Bot API is free; you only pay for development. AppStar creates Telegram bots with AI (GPT-4/Claude) and CRM integration.

ข้อเท็จจริงสำคัญ

$600
FAQ bot from
$2,500
AI bot from
Free
Telegram API
800M+
TG users

Types of Telegram Bots

1. FAQ Bot (from $600)

  • Common question answers
  • Navigation buttons
  • Contact collection

2. Order Bot (from $1,200)

  • Product catalog
  • Cart and checkout
  • Payment integration
  • Status notifications

3. AI Bot (from $2,500)

  • Natural language understanding (GPT-4/Claude)
  • Knowledge base integration
  • CRM connection
  • Human handoff when needed

4. Internal Bot (from $1,200)

  • HR: leave, certificates, onboarding
  • Tasks and notifications
  • Management reporting
  • Monitoring and alerts

Telegram Advantages

  • Free API — no per-message charges
  • 800M+ users — audience is ready
  • Rich UI — buttons, carousels, payments
  • Groups and channels — for marketing

คำถามที่พบบ่อย

Telegram or WhatsApp — which is better for business?+
Telegram — free API, rich UI, groups. WhatsApp — more users in some regions. Often both channels are used. AppStar creates bots for both.

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